Lotic

Privacy Policy

Privacy Policy

Revised: 01 Oct 2020

Your information privacy is important to us. We provide this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use the Lotic website (“Site”) and any Lotic mobile application, application programming interfaces, other services offered by Lotic, and any other time you interact with our Company. (“Services”). This Privacy Policy also explains your choices for managing your information preferences, including opting out of certain uses of your Personal Information (defined below). This Privacy Policy applies to all users of the Site and Services. The Site and Services are provided by Lotic.ai (“Company”we” “our” “us”).

BY USING THE SITE OR SERVICES, YOU ARE CONSENTING TO THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.

  1. Personal Information We Collect

    We collect the following categories and types of “Personal Information”:

    • Contact Information: your first and last name and email address;

    • Other identifying information: IP address;

    • Demographic information: gender and age;

    • Health information: physical activity data, sleep activity data, vitals, clinical visit information, and other medical and health information;

    • Internet or other electronic activity: your browsing and click history, including information about how you navigate within our Site and Services and which elements of our Site and Services you use the most;

    • Audio and visual information: your videos and photos; and

    • Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, behavior and attitude.

  2. How We Use Personal Information

    We use your Personal Information for the following categories of use:

    • Transactional Purposes: We use your contact information:

      • Receive, process and confirm your registration;

      • Communicate with you about your registration; and

      • Process any registration you make to one of our Services.

    • Analytical Purposes: We use your other identifying information, internet activity and browsing history to analyze preferences, trends and statistics.

    • Marketing and Promotional Purposes: We use your contact information, internet or other electronic activity, and inferences to:

      • Inform you of our new products, services and offers;

      • Provide you with other information from and about our Company.

    • Maintenance and Improvement of the Site and Services: We use your contact information and internet activity and browsing history to:

      • Provide you with the Site and Services, including to send you alerts about your account;

      • Handle your customer services requests; and

      • Help us diagnose technical and service problems and administer our website and app.

    • Security and Fraud Prevention: We use your contact information, other identifying information, internet activity and browsing history, and inferences to protect the Site and services, our Company, and others and to prevent fraud, theft and misconduct.

  3. Sources of Personal Information

    We collect Personal Information from the following sources:

    • We collect Personal Information directly from you. We collect contact, health and demographic information directly from you.

    • We collect Personal Information from you passively. We collect Internet or other electronic activity passively using tools like browser cookies. This activity is further described in the Cookies section below.

    • We collect Personal Information from third parties. We collect health and demographic information from third parties, such as other health apps and services, where you provide access to that information.

  4. Categories of Third Parties We Share Personal Information With

    Service Providers

    From time to time, we may establish a business relationship with other businesses whom we believe trustworthy and who have confirmed that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance and data storage and management. We only provide our Service Providers with the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use, or disclosure. Service Providers are prohibited from using Personal Information other than as specified by us.

    Our Affiliates

    We may share Personal Information with businesses controlling, controlled by, or under common control with our Company.

    Corporate Transactions

    If our Company is merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information in connection with such transaction. You will have the opportunity to opt out of any such transfer if, in our discretion, it will result in the handling of your Personal Information in a way that differs materially from this Privacy Policy.

    Compliance with Laws and Law Enforcement

    We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property, or rights of our company or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

  5. Cookies

    We use cookies (a small text file placed on your computer to identify your computer and web browser) and may use other identifiers (a random string of characters that is used for the same purposes as a cookie). We use cookies and other similar technologies to analyze use of and improve the Site and Services. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent, however, certain features of the Site or Services may not work if you delete or disable cookies.

  6. Managing Your Information Preferences

    You can review, correct, update, or change your Personal Information or opt out of receiving certain e-mails by changing the relevant settings in your account or by e-mailing us at [email protected] You are able to opt out of receiving marketing e-mails from us (if applicable), however, you cannot opt out of receiving all e-mails from us, such as e-mails about the status of your account. If you have questions or concerns regarding this Privacy Policy, please e-mail us at that same address.

  7. Be Careful When You Share Information with Others

    Please be aware that whenever you share information on any public area of the Site or Services, that information may be accessed by others. In addition, please remember that when you share information in any other communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.

  8. Security

    We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or Services, and you do so at your own risk.

  9. Links

    Our Site and Services may contain links to other websites or allow others to send you such links. A link to a third party’s website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.

  10. Children’s Privacy

    The Site and Services are intended for users who are 13 years old or older. We do not knowingly collect Personal Information from children under the age of 13, unless they have been prescribed the Lotic system by a licensed healthcare professional and have been granted proper consent by their parent(s)/guardian(s). If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records. California users under the age of 18 may request the removal of their content or information publicly posted on the Site or Services by e-mailing us at [email protected] Please note that most of the user content that appears on our Site or Services is stored and controlled by third party providers; thus, complete and comprehensive removal of the content may not be possible.

  11. Processing in the United States

    Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using the Site or Services, you are agreeing to the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.

  12. Privacy Policy Changes

    We may change this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Site. Those changes will go into effect on the “Revised” date shown in the revised Privacy Policy. By continuing to use the Site or Services, you are consenting to the revised Privacy Policy.

  13. Contact Us

    If you have any questions or concerns, you may contact us at [email protected]

PLEASE PRINT A COPY OF THIS PRIVACY POLICY FOR YOU RECORDS AND PLEASE CHECK THE SITE FREQUENTLY FOR ANY CHANGES.